Untangling the Red Tape

Small Businesses & Entrepreneurs

Caught up in a snarl of U.S. Postal Service (USPS) red tape. That’s where a family-owned and operated business found itself when it turned to the WSW team for help. Following an urgent, detailed assessment of the regulations and laws regulating the USPS, WSW mapped a successful strategy involving elected officials, responsible committees, and the USPS itself to make sure the company was treated fairly. The hard fought win resolved the problem, and led to a broader strategy to transform the USPS for 21st Century customer expectations.